Privacy Policy

The Explorateur Privacy Policy was updated on August 19, 2017.

By using explorateurmagazine.com (the “Site”), you are agreeing to be bound by this policy. This policy explains how we collect, use and store the personal information you provide to us. We may amend this policy at any time.

Some of the information below might be a little technical but it's important that you read and understand what follows because it explains how we will collect and use your personal information.

If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don't feel we've lived up to our goal, please let us know straight away by getting in touch with us.

1. What we collect and how we collect it

The personal information we collect about you depends on the dealings you have with us. Personal Information includes information about an individual who is reasonably identifiable. For example, if you:

a. register to receive an offering on the Site, such as an e-book or other free information, you will be asked to complete a registration form and provide personally identifiable information;

b. register on the Site, you will be asked to complete a registration form and provide personally identifiable information. You may also be asked to choose a user ID and password in order to take advantage of certain features on the Site or digital messaging services, such as newsletters or contests. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please note that products and services available on the Site may require registration and if you elect not to provide such information, you will not be able to take advantage of those products and services;

c. provide details to join special mailing lists or databases if you'd like to receive information about, for example, certain products or offerings, we may collect your name, contact details, date of birth and information about your product or offering preferences;

d. provide information via social media pages such as providing your name or contact details via any of our social media sites;

e. enter a contest, in online or printed format, we may collect your name and contact details along with your service preferences, and answers. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Site. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes (see the rules of each contest for details about how your personal information will be used, including postings to the Site);

f. participate in surveys, you may have to register and we may request personally identifiable information from you in conjunction with the survey or game. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Site;

g. engage with or purchase products from third parties who deal with us, such as our affiliates, or through third parties;

h. carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products or services which we offer.

In circumstances where you contact us by telephone, calls may be recorded for quality, training and security purposes. Calls may also be monitored without your consent for the following circumstances: (a) to provide evidence of a business transaction; (b) to prevent or detect a crime; (c) to see that quality standards or targets are being met; and (d) to secure the effective operation of the telecom system.

We may also collect information that cannot be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, "click stream" data, and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other customers who visit certain areas of our Site. Aggregated information will not contain any information that can be linked directly back to you.

By using the Site, you agree that you do not object to us using your personal information for any of the purposes outlined in this policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under applicable privacy laws.

2. Collection of personal information through websites

Information is automatically collected through your use of the Site through cookies. Cookies are tiny text files that websites or apps may place on your computer or device.

We may collect this information both anonymously and in relation to user accounts. The information is used and disclosed by us for purposes including statistical analysis and to assist us to improve the functionality and usability of the Site and to personalize your Site experience. For example, when you visit the Site, we may use cookies to record information including your IP address, the date and time of your visit, the pages you viewed, any documents you downloaded and the type of browser and operating system you used. You do not have to accept our cookies and you may delete them after they have been placed on your hard drive.

How do I turn cookies off?

If you do not wish us to install cookies or you don't agree with how we use cookies in any way, you can change the settings on your internet browser to delete or do not accept cookies. Please be aware that if you delete or do not accept our cookies, some areas of our Site that you access may take more time to work, or may not function properly. For more information about cookies please visit: http://www.allaboutcookies.org.

3. Why we collect personal information

Main purposes

The main purposes for which we collect, hold, use and disclose personal information are:

a. processing transactions and delivering products and services;

b. promoting us and our products and services;

c. performing research and statistical analysis, including for customer satisfaction and product and service improvement purposes;

d. helping us tailor existing or develop new products, services or offers, and to help us selectively target promotional offers and opportunities;

e. developing or seeking to deliver new ranges of products or services;

f. answering queries, resolving complaints and responding to social media; and

g. general planning and administration.

We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or which are required or authorized by or under law, and for which you have provided consent.

Direct marketing and opting out

By providing your address, email address and telephone numbers to us you consent to us contacting you for the purposes set out above. We may send this information in a variety of ways, including by mail, email, social media, and telephone.

If at any point you no longer wish us to hold your personal information or you do not wish to receive information from us then there are a number of ways you can unsubscribe:

a. contacting us by email at info@explorateurjourneys.com, by speaking to us by phone on +1.973.420.8343 or by writing to: 660 Chandler Drive Wayne NJ 07470;

b. advising us if you receive a marketing call that you no longer wish to receive these calls; or

c. using the unsubscribe link that we include in our emails to opt out of receiving those messages. Each "unsubscribe" link only relates to that specific type of communication (e.g. marketing communications or survey communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from our survey communications (or vice versa). Please also note that you may continue to receive communications which are already en route to you for a short period of time while your relevant unsubscribe request is being processed.

4. Who we may share your personal information with

We may share your personal information with third parties where appropriate for the purposes set out above, including:

a. financial institutions for payment processing;

b. our contracted service providers or partners, including: information technology service providers; research and statistical analysis providers; external business advisers (such as auditors and lawyers); and regulatory, investigative or government bodies to comply with laws.

We may ask one of these third parties to contact you directly for a specific purpose, and provide us with information collected from you in the course of providing the relevant products or services.

We may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law.

5. Data quality and security

General

We hold personal information in a number of ways, including in printed documents, electronic databases and email contact lists. Printed documents may be held at our office, or archived in boxes and stored in secure offsite facilities. We take reasonable steps to:

a. ensure that the personal information that we collect, use and disclose is accurate, up to date and complete and (in the case of use and disclosure) relevant;

b. protect the personal information that we hold from misuse, interference and loss and from unauthorized access, modification or disclosure; and

c. destroy or permanently de-identify personal information that is no longer needed for purposes permitted by applicable privacy laws.

You can help us keep your information up to date, by letting us know about changes to your details.

Security

The steps we take to secure personal information include website protection measures, security restrictions on access to our computer systems, controlled access to our corporate premises. While we endeavor to protect the personal information of users of the Site, we cannot guarantee the security of information you disclose online: you disclose that information at your own risk. If you are concerned about sending your information over the internet, you can contact us as set out in section 10.

By using the commenting features of the Site, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our blog, contact us at: info@explorateurjourneys.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

6. Access and correction

General

Please contact us if you would like to access or correct the personal information that we hold about you. We may ask you to verify your identity before processing any access or correction requests, to make sure that the personal information we hold is properly protected.

Access

We will generally provide you with access to your personal information within 30 days, subject to some exceptions permitted by law. We will also generally provide access in the manner that you have requested (eg by providing photocopies or allowing a file to be viewed), provided it is reasonable and practical for us to do so. We may however charge a fee to cover our reasonable costs of locating the information and providing it to you.

Correction

If you ask us to correct personal information that we hold about you, or if we believe that the personal information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information to ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading. If we correct personal information about you, and we have previously disclosed that information to another agency or organization, you may ask us to notify that other entity. If so, we will take reasonable steps to do so, unless this would be impractical or unlawful.

7. Cross Border Disclosure Access and Consent to Transfer

We may disclose personal information to overseas recipients, who are located in places such as Japan, Singapore, India, Hong Kong, the Philippines, the United States of America and other countries or jurisdictions depending on the nature of the services those recipients provide to us (for example storing data via a cloud service, or where our customer relationship management system is hosted on servers located overseas, or where delivery address information for online orders is managed via a third party located overseas).

By providing us with your personal information, you consent to our use of it in accordance with this policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.

For United States Users:

The United States may not have data privacy laws that are deemed to afford an equal level of protection for your Personal Information as those laws legislated at the direction of the European Union, Australia or geopolitical, national or regional legislative bodies. However, please be assured that we will continue to adhere to the principles stated in this policy and will make reasonable efforts to comply with applicable international, national, regional, territorial, and provincial laws in connection with any information collected through the Site. We will always endeavor to preserve the integrity, confidentiality, and security of personal information and afford such personal information reasonable level of protection.

8. Data Retention Periods

We will retain your personally identifiable information for as long as your account is active or as needed to provide you with our products and services. If you wish to cancel your account or request that we no longer use your information to provide you with our products and services, please contact us at info@explorateurjourneys.com. However, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. General Audience Website Not Directed Toward Children

Protecting the online privacy of children is especially important to us. The Site is a general audience site. Our content is neither directed toward minors nor children who are under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself.

If we or our internet service providers become aware that a minor or a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should email us at: info@explorateurjourneys.com.

10. Complaints or Questions

We hope everything is explained here clearly but if you would like further information about how we manage your personal information, or if you have any queries relating to our policy, or wish to lodge a complaint in relation to an alleged breach of applicable privacy laws, please contact us by: Mail: 660 Chandler Drive Wayne NJ 07470Email: info@explorateurjourneys.com Telephone: +1.973.420.8343. All complaints received by us will be dealt with fairly and in a timely manner considering all the circumstances of the complaint. In most cases, we expect that complaints will be investigated and a response provided within 30 days of receipt of the complaint. If the matter is more complex and our investigation may take longer, we will contact you and tell you when we expect to provide our response.

11. Changes to this Policy

We may amend this policy from time to time. Please check back frequently to see any updates or changes to our policy. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Site and/or send an email to users who have provided an email address. Please note that you should always update your personal information to provide us with a current email address.

The current version will be posted on the Site.

Effective Date: 19 August 2017